What is referred to as the elapsed time from receiving a customer order to product delivery?

The term that describes the elapsed time from receiving a customer order to product delivery is known as order cycle time. This concept encompasses the entire process from when a customer places an order through various stages such as order processing, manufacturing, and finally delivering the product to the customer. An efficient order cycle time is crucial for maintaining customer satisfaction and ensuring competitive advantage, as it directly impacts the speed of service and responsiveness to customer needs.

In contrast, order fulfillment time generally refers to the time taken to prepare an order for shipment after it has been processed, which does not encompass the initial order receipt. Order processing time is typically concerned with the internal activities required to process an order once it is received, while order execution time usually refers to the stages involved in executing the specific steps of delivering an order. Therefore, order cycle time most accurately represents the total duration from order initiation to final delivery.